FAQ | SUPRGOODS

We strongly believe that all steps, even the small ones, help to save our environment. Your garments will be just as clean at 30 to 40 degrees with appropriate washing powder as it will be with higher temperatures. Each time when you wash your clothes think about your contribution to our environment. Our advice: Only wash your clothing when it is necessary, use a good detergent and wash with the lowest degree possible. Our garments are robust so you should not worry if you prefer to wash them at 60 degrees.

The waste of packaging materials is enormous and it will stay around for a long time, polluting our world. We won’t contribute to more plastic ending up in our ocean and nature. That is why we send you 100% recycled paper bags (Belgium and Netherlands) or 100% bio-degradable bags (Europe and International). We encourage you put the paper in the right container and to reuse the envelope for your next parcel to help save the environment.

The effect of Bamboo and Silver can vary from person to person, depending on how much and how strong our body odors are. Technically you can wear our products for over 1 week without washing. However, body hygiene is a very personal matter. So where one person can wear our clothes for a month without having the need to wash, others might feel the need after just a few days. After awhile (3 to 5 days) your socks will be containing a lot of dead skin cells and dust and those start smelling.

Silver is made from a polyamide fiber coated with Silver and spun together with bamboo. The Silver is knitted into products and does not disappear over time. The effect of the Silver is tested to last longer than the lifetime of the textile products. It works this way: when Silver is experiencing a little moisture, it will release Silver ions. These ions will kill bacteria on the surface of the fabric and prevent new bacteria to grow.

As mentioned earlier Bamboo yarn is created very similar like paper. There are 2 ways of creating Bamboo yarns from Bamboo trees. The first is a mechanical route. This is an expensive process and it gives very short staple fibers which is not ideal for textiles. The second method is the chemical route. The process is the same as for paper production. Any yarn created through the chemical route needs to be named viscose (bamboo). 90% of the textiles on the market have a incorrect labelling. In our thrive to build an honest relation with our customers we follow to the European legislation.

To us it would be very rarely even none existing. In the past 25 years no cases have been reported. Our products contain silver yarn that is produced with 99,99% pure Silver. When a person gets allergic to Silver jewellery then this is not due to the Silver but because of the other metals in the Silver jewellery. Silver objects are alloys. The other metals can be Copper, Tin and Nickel. These last two cause many allergic reactions.

Order

Shipping

Product

General Terminology

Other